Guiding Principles
The following principles apply to the personally identifying information we ask for and that you provide. "Personally identifying information" is information that individually identifies you, such as your name, physical address, payment information or email address.
Refund Policy
Accounts and plans on WorshipStream.com can be cancelled at any time. There are no contracts or early cancellation fees. Once your account is cancelled, no further transactions will be billed to your card on file. We are unable to provide partial refunds if you cancel in the middle of a billing period.
Data collection
- Some areas of WorshipStream.com do not require any personally identifying information
- MediaComplete® collects limited non-personally identifying information your browser makes available whenever you visit a website. This log information includes your Internet Protocol address, browser type, browser language, the late and time of your query and one or more cookies that may uniquely identify your browser. We use this information to operate, develop and improve our services.
- Some of the features of WorshipStream.com require you to register for an account. MediaComplete® asks you for some personal information in order to create an account (typically your name, shipping address, billing address, payment information, email address and a password for your account) and we will use that information to provide the service.
- When we require personally identifying information, we will inform you about the types of information we collect and how we use it. We hope this will help you make an informed decision about sharing your personal information with us. We use this information to operate, develop and improve our services. Some of the features of WorshipStream.com require you to register for an account.
Cookies
Upon your first visit to WorshipStream.com, a cookie is sent to your computer that uniquely identifies your browser. A "cookie" is a small file containing a string of characters that is sent to your computer when you visit a website. We use cookies to improve the quality of our service and to better understand how people interact with us. Most browsers are initially set up to accept cookies. You can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some MediaComplete® features or services may not function properly without cookies.
Information sharing
- We do not rent or sell your personally identifying information to other companies or individuals, unless we have your consent. We may share such information in any of the following limited circumstances:
- We have your consent.
- If you have an account, we may share the information submitted under your account among all of our services in order to provide you with a seamless experience and to improve the quality of our services. We will not disclose your account information to other people or non-affiliated companies, except in the limited circumstances described in this Policy or with your consent.
- Information security
- We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data.
- We restrict access to your personally identifying information to employees who need to know that information in order to operate, develop or improve our services.
Updating your information
We provide mechanisms for updating and correcting your personally identifying information in various sections of our site.